FAQs

Who is OGX®?

OGX® is for all of us who aspire to make better choices. Our salon-inspired formulas contain exotic, active ingredients. Plus, they smell absolutely amazing. Our mission? We will never sacrifice performance in our quest for sustainability.

Where can I buy OGX®?

OGX® products can be found in most major retailers and online. Please visit our Where to Buy page to find a retailer near you.

Do OGX® products contain sulfates?

The vast majority of OGX® products contain non sulfated surfactants. Beginning in 2014, Vogue created a handful of shampoos – Coconut Water, Vitamin E, Vitamin B5, Eucalyptus Mint, Tsubaki Blossom, Heavenly Hydration Cherry Blossom, Bamboo Fiber Full, and O2 – that contain one sulfate, Ammonium Lauryl Sulfate (ALS).

Do OGX® shampoos and conditioners contain parabens?

Some of our products do contain parabens. We would recommend checking the ingredients list either on our website or on the back of the product to see if it includes parabens.

Are your shampoos and conditioners pH balanced?

Yes, OGX® products are pH balanced.

  • OGX® Shampoos: between 4.0-6.5
  • OGX® Conditioners: between 3.5-6.0
  • OGX® Body Washes: between 6.0-7.0
  • OGX® Lotions: between 6.5-7.5
Are OGX® products tested on animals?

OGX® does not initiate animal tests on either finished products or ingredients whether directly or indirectly. All ingredients used are carefully monitored. All suppliers are requested to confirm that their materials have not been tested on animals. Ingredients which do not have this data supplied for them are not used in any products. OGX® is against the suffering endured by animals when ingredients and products are tested. We support suppliers and organizations that are developing alternative methods of testing without using animals.

Are OGX® products gluten free?

We are fully committed to your safety. Four of our products contain Hydrolyzed Wheat Protein (Gluten): OGX® Thick & Full Biotin & Collagen, OGX® O2 Line, OGX® Niacin and Caffeine Root Stimulator Spray, and OGX® Bamboo Fiber-full Thickening Root Booster. Therefore, we are unable to claim our facility is gluten-free. There is a possibility of contamination during the manufacturing process. We do not guarantee that our products are completely free of ingredients that may elicit an allergic reaction.

Which OGX® collection should I use for my hair type?

OGX® has a variety of products and collections to help you look your best! Feel free to browse our products by your hair type, hair benefit or even your mood to help you decide which OGX® product best suits your need or desired look. You can also mix and match our products for added hair benefits.

Do you have any samples or coupons?

Unfortunately, we do not have any coupons or samples at this time. Please check the Sunday sale papers. Frequently, stores like Walgreens and CVS run a sale or rebate on our items. You can also check our social pages for any special promotions!

What if I didn't find my question here?

If you have a question that’s not answered in our FAQs, we want to hear it. Simply send your question via our Contact Us page or find us on social!

I'd like to be added to your mailing list. What do I do?

Click here to register on our site. While we don’t always send out emails, you can follow us on our social channels to stay up to date on the latest OGX® events and news!

Is my information secure?

You can be assured that personal information collected through this site is secure. Please read our Privacy Policy to learn more.

I am unsure how to use the Moroccan Argan Oil Intensive Moisture Treatment?

For suggested use of this product please visit this link: Moroccan Argan Oil Intensive Moisture Treatment Instructions.