Skip to main content

FAQs

Who is OGX®?

OGX® is for all of us who aspire to make better choices. Our salon-inspired formulas contain exotic, active ingredients. Plus, they smell absolutely amazing. Our mission? We will never sacrifice performance in our quest for sustainability.

Where can I buy OGX®?

OGX® products can be found in most major retailers and online. Please visit our Where to Buy page to find a retailer near you.

You can find a variety of OGX collections at Continente, Continente Model, Continente Bom Dia and Continente Online. Find the products you are looking for on Continente Online

Do OGX® products contain sulfates?

The vast majority of OGX® products contain non sulfated surfactants. Beginning in 2014, Vogue created a handful of shampoos – Coconut Water, Vitamin E, Vitamin B5, Eucalyptus Mint, Tsubaki Blossom, Heavenly Hydration Cherry Blossom, Bamboo Fiber Full, and O2 – that contain one sulfate, Ammonium Lauryl Sulfate (ALS).

The vast majority of OGX® products contain non-sulphated surfactants. In addition, the brand OGX (R) also has a series of shampoos, created from 2014, containing ammonium lauryl sulfate (ALS) which includes the following products: Coconut Water, Vitamin E, Vitamin B5, Eucalyptus Mint, Tsubaki Blossom, Heavenly Hydration, Cherry Blossom, Bamboo Fiber Full and O2.

Do OGX® shampoos and conditioners contain parabens?

Some of our products do contain parabens. We would recommend checking the ingredients list either on our website or on the back of the product to see if it includes parabens.

Are your shampoos and conditioners pH balanced?

Yes, OGX® products are pH balanced.

  • OGX® Shampoos: between 4.0-6.5
  • OGX® Conditioners: between 3.5-6.0
  • OGX® Body Washes: between 6.0-7.0
  • OGX® Lotions: between 6.5-7.5
Are OGX® products tested on animals?

OGX® does not initiate animal tests on either finished products or ingredients whether directly or indirectly. All ingredients used are carefully monitored. All suppliers are requested to confirm that their materials have not been tested on animals. Ingredients which do not have this data supplied for them are not used in any products. OGX® is against the suffering endured by animals when ingredients and products are tested. We support suppliers and organizations that are developing alternative methods of testing without using animals.

Are OGX® products gluten free?

We are fully committed to your safety. Four of our products contain Hydrolyzed Wheat Protein (Gluten): OGX® Thick & Full Biotin & Collagen, OGX® O2 Line, OGX® Niacin and Caffeine Root Stimulator Spray, and OGX® Bamboo Fiber-full Thickening Root Booster. Therefore, we are unable to claim our facility is gluten-free. There is a possibility of contamination during the manufacturing process. We do not guarantee that our products are completely free of ingredients that may elicit an allergic reaction.

Which OGX® collection should I use for my hair type?

OGX® has a variety of products and collections to help you look your best! Feel free to browse our products by your hair type, hair benefit or even your mood to help you decide which OGX® product best suits your need or desired look. You can also mix and match our products for added hair benefits.

Do you have any samples or coupons?

Unfortunately, we do not have any coupons or samples at this time. Please check the Sunday sale papers. Frequently, stores like Walgreens and CVS run a sale or rebate on our items. You can also check our social pages for any special promotions!

What if I didn't find my question here?

If you have a question that’s not answered in our FAQs, we want to hear it. Simply send your question via our Contact UsContact Us page or find us on social!

Is my information secure?

You can be assured that personal information collected through this site is secure. Please read our Privacy Policy to learn more.

I am unsure how to use the Argan Oil of Morocco Intense Moisturizing Treatment?

For suggested use of this product please visit this link: Argan Oil of Morocco Intense Moisturizing Treatment Instructions.

© Vogue International LLC. 2018. All rights reserved. This site is published by Vogue International LLC., which is solely responsible for its contents. This website is intended for visitors from the U.S.
This site contains links to websites to which our Privacy Policy does not apply. We encourage you to read the privacy policy of every website you visit.

©Johnson & Johnson do Brasil Indústria e Comércio de Produtos para Saúde Ltda. 2017. Todos os direitos reservados.
Este site é de propriedade da Johnson & Johnson do Brasil Indústria e Comércio de Produtos para Saúde Ltda., única responsável por seu conteúdo, e destina-se a residentes no Brasil.
Data de última atualização: 22 de novembro de 2017.

© Johnson & Johnson Inc. 2018
This site is published by Johnson & Johnson Inc., which is solely responsible for its content.  This site is intended for visitors from Canada only.
Last Updated: Feb 23, 2018

© Johnson & Johnson, S.A. 2018.
Este sitio web ha sido publicado por Johnson & Johnson, S.A. que es el único responsable de su contenido. Todas las marcas comerciales de terceros utilizadas son propiedad de sus respectivos propietarios. El sitio se dirige a residentes en España únicamente. Última actualización: Septiembre de 2017.

Este sitio de internet puede proporcionar enlaces a otros sitios en los que no resulta aplicable nuestra política de privacidad. Le invitamos a consultar la política de privacidad de cada sitio que visite.

© Johnson & Johnson Limitada 2018.

Este site é publicado pela Divisão de Produtos para o Consumidor da Johnson & Johnson Limitada, que tem a exclusiva responsabilidade pelo seu conteúdo. As marcas comerciais de terceiros aqui mencionadas são marcas comerciais dos respetivos proprietários. Este site destina-se apenas ao público português. Última actualização: Março de 2018.

Este site contém ligações para outros sites aos quais não se aplica a mesma Política de Privacidade. Sugerimos-lhe que se informe sempre da Política de Privacidade dos sites que visita. PT/MLT/16-1137

© Johnson & Johnson S.A. de C.V. 2018 | Todos los derechos reservados.

Este sitio es publicado por Johnson & Johnson S.A. de C.V. quien es absolutamente responsable de sus contenidos. El sitio está destinado a visitantes de México, Colombia, Ecuador, Perú, Chile, Panamá, Venezuela, Guatemala y Costa Rica.

Última actualización:  Abril 01, 2018

Este sitio puede contener enlaces a sitios web en los que no rige nuestra Política de privacidad. Recomendamos leer la política de privacidad de cada sitio web que visite.

© Johnson & Johnson S.p.A. 2018.
Questo sito è pubblicato da Johnson & Johnson S.p.A., unico responsabile dei contenuti, ed è destinato ai visitatori residenti in Italia.
Ultimo aggiornamento del sito: May 31, 2018.

Diese Webseite wird veröffentlicht von der Johnson & Johnson GmbH, die die alleinige Verantwortung für deren Inhalt trägt. Die Website dient Besuchern aus Deutschland.

© Johnson & Johnson GmbH 2002 – 2018. Letzte Änderung am 24.05.2018

© Johnson & Johnson Limited, 2018. This site is published by Johnson & Johnson Limited which is solely responsible for its contents. This site is intended for visitors from United Kingdom and Republic of Ireland audience.

Last Updated: May 2018
This site contains links to websites to which our Privacy Policy does not apply. We encourage you to read the privacy policy of every website you visit.